Privacy Policy
Effective Date: August 27, 2024
1. Introduction:
Welcome to Mountain Cove Massage. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website mountaincove.ca and use our services.
2. Information We Collect:
Personal Information: When you book a session, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website.
3. How We Use Your Information:
We may use the information we collect for the following purposes:
To provide and improve our services, including scheduling appointments and processing payments.
To communicate with you regarding your appointments, services, and any updates or promotions.
To send you newsletters, special offers, and marketing materials, if you have opted to receive them.
To monitor and analyze website usage and trends to improve the user experience.
To comply with legal obligations and protect our rights.
4. Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:
Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as payment processors, email service providers, and hosting services. These providers are required to protect your information and only use it for the purposes we specify.
Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.
5. Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, understand website traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may limit certain features of our website.
6. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights:
You have the right to:
Access and review the personal information we hold about you.
Request the correction of any inaccuracies in your personal information.
Request the deletion of your personal information, subject to certain legal requirements.
Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at emily@mountaincove.ca
8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Mountain Cove Massage
109-1851 Kirschner Rd, Kelowna, BC V1Y 4N7
emily@mountaincove.ca
(236) 338-0624
